FAQ

After 24 months of research and development, we’re excited to introduce the premier performance management and benchmarking service for specialty healthcare practices. Check out Benchmarking 101 and our Management Lab to learn about the principles of Evidence-Based Management and see first-hand how they transform decision-making.

Karl Kropp, Founder and CEO

P.S. Just click on the links below to find out how PracticeLight can help you build a practice that’s more effective and easier to manage today, and much more valuable tomorrow. What are you waiting for? Take a look around!

Know What’s Really Happening Inside Your Practice
Focus on Making Improvements that Make a Difference
Set Goals that Make Sense
Communicate Expectations and Progress
Make the Most of Your Coaches and Consultants

“But what is benchmarking exactly? Isn’t that something that only big medical groups can do?”

In management circles, “benchmarking” is a term used to describe the systematic process of comparing an organization’s performance to an objective standard and looking for ways to improve.

Used correctly, benchmarking can transform a healthcare practice by encouraging owners and general managers to set expectations and priorities, measure effectiveness, and look outside their own clinics for solutions to business challenges. And best of all, it’s a technique that any committed practice—however small—can use in one form or another to manage and improve performance.

“So what can I learn from Benchmarking 101?”

Benchmarking 101 explains the basic process and offers visitors a first look at how it can be applied to various aspects of practice management. The links below provide shortcuts to five of our most popular Benchmarking 101 resources.

Basic Benchmarking Framework
Understanding Business Drivers
Ten Truths About Measurement
The Logic of Peer Comparisons
Closing the Knowing-Doing Gap